PayPal is changing leaders after admitting it has not executed fast enough — especially at the online checkout button that still funds the rest of its empire. The numbers show why the board lost patience, and what investors should watch next.
On February 3, 2026, PayPal’s board made an unusually blunt move for a company that has spent two years promising an operational turnaround: it replaced CEO Alex Chriss and appointed Enrique Lores (most recently HP’s CEO) as president and chief executive, effective March 1. Until then, Jamie Miller, PayPal’s chief financial and operating officer, will run the company as interim CEO.
